Shipping Policy
Domestic Orders Shipping Policy
Timelines
We aim to process and ship your order as quickly and efficiently as possible. We endeavour to ship your order within 2 days of your placing it. Depending on your shipping location delivery timelines can be as little as 2 days to a maximum of 1 week.
Due to unforeseen circumstances and issues that could arise, we cannot currently guarantee delivery times.
For customers in Mumbai, we offer QuickShip 1-2 day delivery using local courier services like Porter. This is not a guarantee and exact delivery times could depend on the product ordered. We recommend calling us to check availability.
Partners
Our preferred logistics partner is Delhivery, however, depending on post code serviceability and other operational issues we could ship your order using another courier or via India Post.
Pricing
Our Shipping Policy aims to stay as close as possible to the actual costs incurred.
The exact shipping rate is calculated automatically at checkout.
Shipping for prepaid orders ranges from Rs.50 to Rs.500 depending on the total value of your order and the shipping address. All prepaid orders above Rs. 3000 ship free across India.
COD rates are also dependent on order value and are usually Rs.100 to Rs.150 more than prepaid rates. In certain cases we may contact you to verify your intent-to-pay on COD orders, we request COD customers to look out for any email/call/WhatsApp from us regarding the same. Unverified orders may result in shipping delays or cancellation.
International Orders Shipping Policy
Countries and Rates
We ship to a wide range of countries, international shipping rates are calculated automatically at checkout, and depending on weight and destination, range between Rs.500 and Rs.5000.. These shipping rates are not-inclusive of Import Duty or any Sales Tax/VAT/GST which may be charged to you in your country upon customs clearance (Read more about import duty and taxation below).
Payments and Billing
Currency conversions displayed on your website are for reference and customer convenience purposes only. Final billing and charging happens in INR and your credit card company, bank or other payment platform may charge you on the basis of a different exchange rate and may charge additional fees for such conversion.
Import Duty and Taxes
Shipping is done DDU meaning we do not pay for any Customs Duty, Sales Tax, Value-added Tax (VAT), or Goods and Services Tax (GST).
International customers understand that they will be liable for any such import charges arising from their order. These fees will occur over and above the shipping charges included in the order total. Such charges differ by country and we assume your familiarity with local regulations.
However, before you start worrying about hefty import fees, please know many countries have thresholds below which duty and/or tax is not levied.
Below Duty Thresholds (De Minimis Values)
When you place an order with a value lower than the de minimis value (including shipping), import duties and/or taxes are not levied. You can find a brief country specific list below: please note this list is not comprehensive nor regularly updated.
Furthermore, this list includes federal de minimis values. State and provincial governments may levy additional sales tax etc. in your country.
This list is presented for customer convenience purposes only: actual charges may vary by country/sub-region, item purchases, exchange rates used by customs authorities etc.
Country | No Duty Threshold | No Tax Threshold |
Albania | 100 USD | 100 USD |
Andorra | 220 EUR | 220 EUR |
Australia | 1000 AUD | 1000 AUD |
Austria | 150 EUR | 0 EUR |
Bangladesh | 1000 BDT | 0 BDT |
Belgium | 150 EUR | 0 EUR |
Bhutan | 0 INR | 0 INR |
Bulgaria | 150 EUR | 0 EUR |
Canada | 20 CAD | 20 CAD |
Czech Republic (Czechia) | 150 EUR | 0 EUR |
Estonia | 150 EUR | 0 EUR |
Faroe Islands | 300 DKK | 300 DKK |
Finland | 150 EUR | 0 EUR |
France | 150 EUR | 0 EUR |
Germany | 150 EUR | 0 EUR |
Gibraltar | 0 USD | 0 USD |
Greece | 150 EUR | 0 EUR |
Greenland | 80 DKK | 80 DKK |
Hong Kong SAR | No Duty | No Tax |
Hungary | 150 EUR | 0 EUR |
Iceland | 0 ISK | 0 ISK |
Ireland | 150 EUR | 0 EUR |
Israel | 500 USD | 75 USD |
Italy | 150 EUR | 0 EUR |
Latvia | 150 EUR | 0 EUR |
Liechtenstein | 0 CHF | 0 CHF |
Lithuania | 150 EUR | 0 EUR |
Luxembourg | 150 EUR | 0 EUR |
Malaysia | 500 MYR | 0 MYR |
Malta | 150 EUR | 0 EUR |
Monaco | 150 EUR | 22 EUR |
Nepal | 0 NPR | 0 NPR |
Netherlands | 150 EUR | 0 EUR |
New Zealand | 1000 NZD | 1000 NZD |
Norway | 350 NOK | 350 NOK |
Singapore | 400 SGD | 400 SGD |
Spain | 150 EUR | 0 EUR |
Sweden | 150 EUR | 0 EUR |
Switzerland | 0 CHF | 0 CHF |
Thailand | 1500 THB | 1500 THB |
United Arab Emirates | 1000 AED | 0 AED |
United Kingdom | 135 GBP | 0 GBP |
United States of America | 800 USD | Varies by State |